Connect and Integrate
Freshdesk with Gong

Connect Freshdesk to Gong and watch how much smoother your workflows can become with automation.

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Easy Steps to Connect
Freshdesk and Gong

Select a trigger in Freshdesk

Choose an event in Freshdesk like “Ticket Status Updated,” to set off your automation.

Automate an Action in Gong

Connect your Gong account and select an action like “Take action in Gong” to make your work flow.

Customize the Workflow

Build your Freshdesk - Gong automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Freshdesk and Gong
to Automate these Workflows

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Send Twilio SMS for new Freshdesk tickets

Let Freshdesk and Twilio handle the details—you focus on the big picture!

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About Freshdesk

Freshdesk is a cloud-based customer support software to manage and streamline customer inquiries through a ticketing system. It has features such as workflow automation, multi-channel support, and analytics to improve agent efficiency and customer satisfaction. Freshdesk allows teams to handle tickets across email, chat, phone, and social media platforms, making it a versatile help desk solution.

About Gong

Gong.io is a revenue intelligence platform that analyzes customer interactions across platforms like Zoom, Google Meet, and emails using AI. It identifies coaching opportunities, forecasts sales and helps sales teams improve efficiency, strategy, and revenue growth by tracking conversations. Gong integrates with CRMs like Salesforce and HubSpot, making it a popular tool for over 4,000 companies worldwide.