Connect and Integrate
Freshdesk with Rocketlane

Connect Freshdesk to Rocketlane and watch how much smoother your workflows can become with automation.

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Easy Steps to Connect
Freshdesk and Rocketlane

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Select a trigger in Freshdesk

Choose an event in Freshdesk like “Ticket Status Updated,” to set off your automation.

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Automate an Action in Rocketlane

Connect your Rocketlane account and select an action like “Take action in Rocketlane” to make your work flow.

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Customize the Workflow

Build your Freshdesk - Rocketlane automations the way you want with an easy-to-use workflow builder tools that suits your needs.

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to Automate these Workflows

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Add new Jira issues from Freshdesk ticket notes

Put your workflow on autopilot. Freshdesk + Jira are here to help!

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Send email on Outlook for new Freshdesk ticket notes

Freshdesk & Outlook working together means less stress, more success.

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Convert Freshsales deals to Rocketlane projects

Double the efficiency—Rocketlane + Freshsales team up for your success.

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About Freshdesk

Freshdesk is a cloud-based customer support software to manage and streamline customer inquiries through a ticketing system. It has features such as workflow automation, multi-channel support, and analytics to improve agent efficiency and customer satisfaction. Freshdesk allows teams to handle tickets across email, chat, phone, and social media platforms, making it a versatile help desk solution.
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About Rocketlane

Rocketlane is a collaborative customer onboarding platform/project management platform for Professional Service Automation (PSA) in onboarding, implementation, and services. It unifies project tasks, resources, communication, and customer interactions in one place to manage timelines, automate tasks, handle CSAT reporting, track budgets, and even create reusable templates.
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