Connect and Integrate
Freshdesk with Rocketlane

Connect Freshdesk to Rocketlane and watch how much smoother your workflows can become with automation.

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Easy Steps to Connect
Freshdesk and Rocketlane

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Select a trigger in Freshdesk

Choose an event in Freshdesk like “Ticket Status Updated,” to set off your automation.

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Automate an Action in Rocketlane

Connect your Rocketlane account and select an action like “Take action in Rocketlane” to make your work flow.

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Customize the Workflow

Build your Freshdesk - Rocketlane automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Freshdesk and Rocketlane
to Automate these Workflows

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Send SMS alerts via Twilio for new Freshdesk tickets

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Create ActiveCampaign contacts from Freshdesk tickets

Why wait? Freshdesk + ActiveCampaign bring efficiency to your day, every day.

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Log Stripe payments as notes in Freshdesk tickets

Transform your workflow with Freshdesk & Stripe leading the way.

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Convert Freshsales deals to Rocketlane projects

Double the efficiency—Rocketlane + Freshsales team up for your success.

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About Freshdesk

Freshdesk is a cloud-based customer support software to manage and streamline customer inquiries through a ticketing system. It has features such as workflow automation, multi-channel support, and analytics to improve agent efficiency and customer satisfaction. Freshdesk allows teams to handle tickets across email, chat, phone, and social media platforms, making it a versatile help desk solution.
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About Rocketlane

Rocketlane is a collaborative customer onboarding platform/project management platform for Professional Service Automation (PSA) in onboarding, implementation, and services. It unifies project tasks, resources, communication, and customer interactions in one place to manage timelines, automate tasks, handle CSAT reporting, track budgets, and even create reusable templates.
Learn more