Connect and Integrate
Freshservice with Outreach

Connect Freshservice to Outreach and watch how much smoother your workflows can become with automation.

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Easy Steps to Connect
Freshservice and Outreach

Select a trigger in Freshservice

Choose an event in Freshservice like “New event in Freshservice,” to set off your automation.

Automate an Action in Outreach

Connect your Outreach account and select an action like “Take action in Outreach” to make your work flow.

Customize the Workflow

Build your Freshservice - Outreach automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Freshservice and Outreach
to Automate these Workflows

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Transfer tickets from Freshdesk to Freshservice

Freshservice and Freshdesk give you time back—automate your busywork.

Send Freshdesk tickets to Freshservice

Say hello to effortless productivity with Freshservice and Freshdesk!

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About Freshservice

Freshservice is a cloud-based IT service management (ITSM) tool designed to streamline IT operations. It offers AI-powered automation, ticket management, and integrations with over 1,000 apps to reduce downtime, improve service delivery, and manage IT assets efficiently. It follows ITIL best practices, making it suitable for improving service management across teams.

About Outreach

Outreach is a powerful sales engagement platform for sales teams to automate, manage as well as optimise prospect and customer communications. With CRM integrations, Outreach can streamlines repetitive tasks like email sequences, call scheduling, and handling social interactions with detailed analytics to optimise selling strategies and personalise outreach emails at scale.