Connect and Integrate
Freshservice with Vitally

Connect Freshservice to Vitally and watch how much smoother your workflows can become with automation.

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Easy Steps to Connect
Freshservice and Vitally

Select a trigger in Freshservice

Choose an event in Freshservice like “New event in Freshservice,” to set off your automation.

Automate an Action in Vitally

Connect your Vitally account and select an action like “Take action in Vitally” to make your work flow.

Customize the Workflow

Build your Freshservice - Vitally automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Freshservice and Vitally
to Automate these Workflows

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Transfer tickets from Freshdesk to Freshservice

Freshservice and Freshdesk give you time back—automate your busywork.

Send Freshdesk tickets to Freshservice

Say hello to effortless productivity with Freshservice and Freshdesk!

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About Freshservice

Freshservice is a cloud-based IT service management (ITSM) tool designed to streamline IT operations. It offers AI-powered automation, ticket management, and integrations with over 1,000 apps to reduce downtime, improve service delivery, and manage IT assets efficiently. It follows ITIL best practices, making it suitable for improving service management across teams.

About Vitally

Vitally is a customer success platform for B2B SaaS companies that smoothly aggregates customer data into 360° profiles for real-time insights, health scoring, and workflow automations to detect churn risks and engage accounts. Vitally also supports collaboration with dedicated workspaces and integrates with tools like Salesforce and other CRMs to streamline customer success and drive up customer retention.