Connect and Integrate
Intercom with Dynamics 365

Connect Intercom to Dynamics 365 and watch how much smoother your workflows can become with automation.

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Explore workflows

Easy Steps to Connect
Intercom and Dynamics 365

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Select a trigger in Intercom

Choose an event in Intercom like “New event in Intercom,” to set off your automation.

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Automate an Action in Dynamics 365

Connect your Dynamics 365 account and select an action like “Take action in Dynamics 365” to make your work flow.

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Customize the Workflow

Build your Intercom - Dynamics 365 automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Here's Some Easy Intercom Automations
and Dynamics 365 Automations to Try!

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Convert Salesforce Leads to new Intercom Users

Unlock a new level of ease. Intercom + Salesforce get it done for you.

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Generate Salesforce Contacts from new Intercom Users

Focus on what matters. Intercom + Salesforce handle the rest!

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Generate Freshdesk tickets from tagged Intercom users

Unlock a new level of ease. Intercom + Freshdesk get it done for you.

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Create Freshdesk tickets for new tags in Intercom conversations

Reimagine productivity with Intercom and Freshdesk in your toolkit.

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Generate Freshdesk tickets when Intercom users are tagged

Why wait? Intercom + Freshdesk bring efficiency to your day, every day.

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Generate Freshdesk tickets for tagged Intercom conversations

Make life easier! Intercom + Freshdesk smooth out your workflows.

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Create Freshdesk contacts from Dynamics 365 CRM leads

Transform your workflow with Dynamics 365 & Freshdesk leading the way.

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Generate Freshdesk tickets for updated Dynamics 365 CRM contacts

Dynamics 365 and Freshdesk—because your workflow deserves an upgrade.

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Create Freshdesk contacts from new Dynamics 365 CRM leads

Dynamics 365 & Freshdesk working together means less stress, more success.

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Create Freshdesk companies from new Dynamics 365 CRM leads

Get more done with Dynamics 365 & Freshdesk—they’re a perfect match!

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About Intercom

Intercom is a live-chat model customer service platform using AI, chatbot automation, and messaging to manage support, sales, and customer engagement. Via live chat, it resolves queries, and engages with customers across various channels with an omnichannel approach that keeps all customer interactions in one place.
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About Dynamics 365

Dynamics 365 is a cloud-based suite of intelligent business applications developed by Microsoft like Power BI and Azure Logic Apps. It combines enterprise resource planning (ERP) and customer relationship management (CRM) functions, offering tools for sales, marketing, customer service, finance, operations, and more.
Learn more