Connect and Integrate
Intercom with Freshservice

Connect Intercom to Freshservice and watch how much smoother your workflows can become with automation.

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Explore workflows

Easy Steps to Connect
Intercom and Freshservice

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Select a trigger in Intercom

Choose an event in Intercom like “New event in Intercom,” to set off your automation.

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Automate an Action in Freshservice

Connect your Freshservice account and select an action like “Take action in Freshservice” to make your work flow.

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Customize the Workflow

Build your Intercom - Freshservice automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Intercom and Freshservice
to Automate these Workflows

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Create Freshdesk tickets for new tags in Intercom conversations

Reimagine productivity with Intercom and Freshdesk in your toolkit.

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Generate Freshdesk tickets when Intercom users are tagged

Why wait? Intercom + Freshdesk bring efficiency to your day, every day.

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Generate Freshdesk tickets for tagged Intercom conversations

Make life easier! Intercom + Freshdesk smooth out your workflows.

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Transfer tickets from Freshdesk to Freshservice

Freshservice and Freshdesk give you time back—automate your busywork.

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Send Freshdesk tickets to Freshservice

Say hello to effortless productivity with Freshservice and Freshdesk!

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About Intercom

Intercom is a live-chat model customer service platform using AI, chatbot automation, and messaging to manage support, sales, and customer engagement. Via live chat, it resolves queries, and engages with customers across various channels with an omnichannel approach that keeps all customer interactions in one place.
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About Freshservice

Freshservice is a cloud-based IT service management (ITSM) tool designed to streamline IT operations. It offers AI-powered automation, ticket management, and integrations with over 1,000 apps to reduce downtime, improve service delivery, and manage IT assets efficiently. It follows ITIL best practices, making it suitable for improving service management across teams.
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