Connect and Integrate
Zendesk with Gong

Connect Zendesk to Gong and watch how much smoother your workflows can become with automation.

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Easy Steps to Connect
Zendesk and Gong

Select a trigger in Zendesk

Choose an event in Zendesk like “Customer Satisfaction Survey Completed,” to set off your automation.

Automate an Action in Gong

Connect your Gong account and select an action like “Take action in Gong” to make your work flow.

Customize the Workflow

Build your Zendesk - Gong automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Zendesk and Gong
to Automate these Workflows

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Update Jira issues for every new Zendesk ticket

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Generate Jira issues for new Zendesk user

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Add Jira comments from actions in Zendesk tickets

Transform your workflow with Zendesk & Jira leading the way.

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About Zendesk

Zendesk is a cloud-based customer service platform that offers tools for managing customer support tickets, building knowledge bases, and engaging with customers via live chat. With suite products like Zendesk Support and Zendesk Chat, it improves CX and optimizes team productivity through automation and data collection.

About Gong

Gong.io is a revenue intelligence platform that analyzes customer interactions across platforms like Zoom, Google Meet, and emails using AI. It identifies coaching opportunities, forecasts sales and helps sales teams improve efficiency, strategy, and revenue growth by tracking conversations. Gong integrates with CRMs like Salesforce and HubSpot, making it a popular tool for over 4,000 companies worldwide.