Connect and Integrate
Zendesk with Gong

Connect Zendesk to Gong and watch how much smoother your workflows can become with automation.

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Explore workflows

Easy Steps to Connect
Zendesk and Gong

Select a trigger in Zendesk

Choose an event in Zendesk like “Customer Satisfaction Survey Completed,” to set off your automation.

Automate an Action in Gong

Connect your Gong account and select an action like “Take action in Gong” to make your work flow.

Customize the Workflow

Build your Zendesk - Gong automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Zendesk and Gong
to Automate these Workflows

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Create Salesforce leads from new Zendesk organizations

Let Zendesk + Salesforce handle the hard work while you take it easy.

Update Salesforce records with new Zendesk ticket info

Work smarter, not harder—Zendesk + Salesforce streamline every task.

Create Salesforce entries from new Zendesk tickets in view

Put your workflow on autopilot. Zendesk + Salesforce are here to help!

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About Zendesk

Zendesk is a cloud-based customer service platform that offers tools for managing customer support tickets, building knowledge bases, and engaging with customers via live chat. With suite products like Zendesk Support and Zendesk Chat, it improves CX and optimizes team productivity through automation and data collection.

About Gong

Gong.io is a revenue intelligence platform that analyzes customer interactions across platforms like Zoom, Google Meet, and emails using AI. It identifies coaching opportunities, forecasts sales and helps sales teams improve efficiency, strategy, and revenue growth by tracking conversations. Gong integrates with CRMs like Salesforce and HubSpot, making it a popular tool for over 4,000 companies worldwide.