Connect and Integrate
Zendesk with Gong

Connect Zendesk to Gong and watch how much smoother your workflows can become with automation.

Easy Steps to Connect
Zendesk and Gong

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Select a trigger in Zendesk

Choose an event in Zendesk like “Customer Satisfaction Survey Completed,” to set off your automation.

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Automate an Action in Gong

Connect your Gong account and select an action like “Take action in Gong” to make your work flow.

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Customize the Workflow

Build your Zendesk - Gong automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Zendesk and Gong
to Automate these Workflows

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Make phone calls in Twilio for new Zendesk tickets

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Send SMS via Twilio for new Zendesk tickets

Say goodbye to manual work. Zendesk + Twilio have you covered!

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Send SMS via Twilio for updated Zendesk tickets

Zendesk and Twilio give you time back—automate your busywork.

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About Zendesk

Zendesk is a cloud-based customer service platform that offers tools for managing customer support tickets, building knowledge bases, and engaging with customers via live chat. With suite products like Zendesk Support and Zendesk Chat, it improves CX and optimizes team productivity through automation and data collection.
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About Gong

Gong.io is a revenue intelligence platform that analyzes customer interactions across platforms like Zoom, Google Meet, and emails using AI. It identifies coaching opportunities, forecasts sales and helps sales teams improve efficiency, strategy, and revenue growth by tracking conversations. Gong integrates with CRMs like Salesforce and HubSpot, making it a popular tool for over 4,000 companies worldwide.
Learn more