Connect and Integrate
Zendesk with ZoomInfo

Connect Zendesk to ZoomInfo and watch how much smoother your workflows can become with automation.

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Easy Steps to Connect
Zendesk and ZoomInfo

Select a trigger in Zendesk

Choose an event in Zendesk like “Customer Satisfaction Survey Completed,” to set off your automation.

Automate an Action in ZoomInfo

Connect your ZoomInfo account and select an action like “Take action in ZoomInfo” to make your work flow.

Customize the Workflow

Build your Zendesk - ZoomInfo automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Zendesk and ZoomInfo
to Automate these Workflows

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Make phone calls in Twilio for new Zendesk tickets

Make life easier! Zendesk + Twilio smooth out your workflows.

Send SMS via Twilio for new Zendesk tickets

Say goodbye to manual work. Zendesk + Twilio have you covered!

Send SMS via Twilio for updated Zendesk tickets

Zendesk and Twilio give you time back—automate your busywork.

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About Zendesk

Zendesk is a cloud-based customer service platform that offers tools for managing customer support tickets, building knowledge bases, and engaging with customers via live chat. With suite products like Zendesk Support and Zendesk Chat, it improves CX and optimizes team productivity through automation and data collection.

About ZoomInfo

ZoomInfo is a B2B database and intelligence platform that provides sales and marketing professionals with complete business information. It helps users find contact details, track sales prospects, and gather insights through tools like SalesOS, MarketingOS, and TalentOS.