Connect and Integrate
Outlook with Intercom

Connect Outlook to Intercom and watch how much smoother your workflows can become with automation.

Easy Steps to Connect
Outlook and Intercom

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Select a trigger in Outlook

Choose an event in Outlook like “Task Added,” to set off your automation.

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Automate an Action in Intercom

Connect your Intercom account and select an action like “Take action in Intercom” to make your work flow.

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Customize the Workflow

Build your Outlook - Intercom automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Outlook and Intercom
to Automate these Workflows

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Generate Trello cards from new emails in Microsoft Outlook

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Import Google Calendar events into Outlook

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Sync new or updated Google Calendar events to Outlook events

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Convert Salesforce Leads to new Intercom Users

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Generate Salesforce Contacts from new Intercom Users

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Generate Freshdesk tickets from tagged Intercom users

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Create Freshdesk tickets for new tags in Intercom conversations

Reimagine productivity with Intercom and Freshdesk in your toolkit.

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Generate Freshdesk tickets when Intercom users are tagged

Why wait? Intercom + Freshdesk bring efficiency to your day, every day.

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Generate Freshdesk tickets for tagged Intercom conversations

Make life easier! Intercom + Freshdesk smooth out your workflows.

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Generate Freshdesk tickets for tagged leads in Intercom

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About Outlook

Microsoft Outlook is a robust email and calendar management tool that integrates with Microsoft 365. It lets users to send and receive emails, schedule meetings, track tasks, and manage contacts. With features like offline access, task tracking, and integration with the entire Microsoft apps ecosystem, Outlook is ideal for personal and professional communication to stay organized across teams.
Learn more

About Intercom

Intercom is a live-chat model customer service platform using AI, chatbot automation, and messaging to manage support, sales, and customer engagement. Via live chat, it resolves queries, and engages with customers across various channels with an omnichannel approach that keeps all customer interactions in one place.
Learn more